Create Floor Schedules for Your Agents 3.2

Create Floor Schedules for Your Agents 3.2 Publisher's description

Automatically create floor schedules for 100 agents for a month. Ten daily shifts can be scheduled with up to 5 agents per shift. Coverage can vary each day and your agents can specify what shifts they will and will not work preventing unwanted assignments. The sophisticated scheduling logic assures a fair and even distribution of assignments. Up to 10 vacation periods can be specified for each person and assignments will not be made on days.